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Username & Password

Unable to log on?

  • For password resets, deactivated and locked accounts contact the Help Desk at (919) 716-1840, or
  • Wait an hour before logging in again, or
  • Contact State ITS at (800) 722-3946 (24 hours, 7 days a week)

DPI Staff can also submit and manage requests for support using the ServiceNow web portal at:

Weekly maintenance schedule

The Web Services team continues its work on upgrades and enhancements to DPInside (, the agency’s intranet. Each Friday afternoon, access to the intranet may be impacted by this ongoing work. We appreciate your patience and cooperation as we continue to make progress on this project.